Paratransit is a specialized, door-to-door transport service for people with disabilities who are not able to ride fixed-route public transportation. This may be due to an inability to:

• board, ride or disembark independently from any readily accessible vehicle on the regular fixed-route system
• access existing accessible fixed-route transportation because that transportation is not available at the needed time on that route
• get to boarding/alighting locations of regular public transportation

Our service operates for qualified individuals under the ADA guidelines.

This scheduled service requires you to schedule your trip at least one business day before your requested trip, but scheduling exceptions can be made as can be accomodated. Service will generally be provided from 6:30am - 6:30pm, Monday through Friday and 9:00am - 5:00pm, Saturdays and Holidays.

Information about the ADA complaint process is available here. To file an ADA complaint, please fill out this form.

The Notice of the Right to Appeal a discrimination complaint is also available to view here.

Reasonable Modification

Information In Accessible Format

Service Animal Policy